
Contact us
Let's talk about the support you need
Participants, families, support coordinators and hospital teams are all welcome to get in touch. We aim to reply within one business day.
How referrals and enquiries work
You don't need paperwork to start a conversation with us. Call or send the form and we'll ask a few questions about the supports you're looking for, when you need them, your suburb and how your plan is managed. If it's a good fit, we'll book a free intake meeting — in person, by phone or online, whichever suits you.
Support coordinators, plan managers, hospital discharge teams and allied health practitioners are welcome to refer on a participant's behalf with their consent. Where you can, include the participant's goals, current supports, hours sought and any health, mobility or behaviour support information relevant to matching a worker safely.
Nothing is locked in until you've read and signed a service agreement setting out your supports, hours, rates and cancellation terms. Your information is only used to respond to your enquiry and arrange supports, and is stored in line with Australian privacy law.
- Phone
- 0400 000 000
- Service area
- Melbourne & surrounding suburbs
- Office hours
- Mon–Fri 9am–5pm · Support 7 days