NDIS
Your plan, explained without the jargon
A quick guide to how NDIS funding is structured, what each plan management type means, and how supports with us actually start.
Funding categories
What sits in an NDIS plan
Core supports
Everyday assistance — daily living, community participation, consumables and transport. The most flexible part of most plans.
Capacity building
Supports that build skills and independence, including support coordination, improved daily living and improved relationships.
Capital supports
Assistive technology and home modifications. We don't supply these, but we'll work alongside the practitioners who do.
Common questions
Straight answers, no sales pitch
Do I need a plan before I contact you?
No. We're happy to talk before your planning meeting and help you think through the goals and supports worth raising with the NDIA.
What if my plan is NDIA-managed?
That's fine — we're set up to work within registered provider requirements and we charge within the NDIS Pricing Arrangements and Price Limits.
Can I change support workers?
Yes, at any time and without an awkward conversation. Matching is a process, not a one-off decision.
How much notice do I need to cancel?
Cancellation terms follow the NDIS short-notice cancellation rules and are set out plainly in your service agreement before you sign.
What happens at a plan review?
We provide written progress summaries against your goals so you have evidence to take to the NDIA, and we can attend with you if you'd like.
How do I make a complaint?
Talk to your coordinator or email us directly — and you always have the right to contact the NDIS Quality and Safeguards Commission independently.
Ready to build supports around the life you want?
Talk with our team about your NDIS plan, your goals and how we can help. No waitlists for most services.