Support workers and participants enjoying a community activity together

Our services

Flexible NDIS supports, shaped around your plan

Whether you need a few hours a week or round-the-clock support, we build a service mix that fits your goals, budget and household.

What our supports cover

Live Up Strong delivers supports funded under the Core and Capacity Building parts of an NDIS plan. In practice, most of our work sits in assistance with daily life, assistance with social and community participation, household tasks and travel and transport assistance.

Support can be one-to-one or in a small group, in your home or out in the community, during the day, in the evening, overnight or across a whole weekend. Hours are set out in your service agreement, and we'll always tell you honestly whether we have the right worker available before we accept a booking.

A support worker helping a participant at home

Assist Daily Living Activities

Practical, respectful support at home — personal care, meals, mobility, therapy routines and everything in between.

  • Personal care: assistance with essential tasks including showering, dressing, grooming and toileting.
  • Household tasks: help with cleaning, laundry, dishwashing and other everyday household jobs.
  • Staying active: taking part in physical wellness and fitness routines.
  • Sleepover support: a support worker staying overnight or longer to provide the assistance you need.
  • Assistive technology: support and training in using devices such as communication tools and mobility aids.
  • Meal preparation: assistance with meal planning, preparation and cooking.
  • Mobility: moving around the home or community, transferring from a bed to a wheelchair, or using mobility aids.
  • Appointments: help travelling to medical check-ups, doctor's visits, hospital appointments and essential meetings.
  • Therapy assistance: support with therapy activities or exercises at home as prescribed by your therapists.
Participants and support workers laughing together at a community picnic

Social & Community Participation

Get out, stay connected and do more of what you love with support that builds real confidence.

  • Social activities: joining local sporting clubs, walks in the park and community events.
  • Community: exploring local libraries, parks and sports ovals to stay engaged locally.
  • Strengthening skills: taking up new hobbies and interests, or learning new skills.
  • Recreational: support for camps, specialised classes and vacation care programs.
  • Therapy activities: help accessing therapy sessions and other therapeutic services.
  • Vacation: outings such as movie trips or concerts for relaxation and entertainment.
A support worker and participant folding laundry together at the kitchen table

Household Tasks

A clean, comfortable and well-run home, with as much or as little help as you want.

  • Cleaning: keeping your living space tidy and well organised.
  • Laundry: help with washing, drying and folding clothes.
  • Dish washing: assistance with cleaning dishes and maintaining the kitchen area.
  • Changing bed linen: refreshing bed linens for a comfortable sleep.
  • Vacuuming and floor cleaning: keeping floors spotless with vacuuming and mopping.
  • Dusting: removing dust from furniture, fixtures and other surfaces.
  • Ironing: help with ironing clothes and other necessary items.
  • Meal preparation: support planning and preparing nutritious meals.
  • General household maintenance: basic upkeep and maintenance tasks around the house.
A smiling man in a wheelchair with his support worker beside their car, ready to head out

Assist Travel & Transport (Travel Assistance)

Safe, reliable transport to appointments, work, study and community activities.

  • Travel assistance: support attending social gatherings, medical appointments and shopping trips.
  • Pick-up and drop-off services: transport for education, employment and community participation.
  • Travel and transport lessons: guidance on safely using public transport and taxis for independent commuting.
  • Independent travel support: help accessing rideshares, taxis and community transport services.

Funding

How you can use your funding with us

We work with all three plan management types and charge in line with the current NDIS Pricing Arrangements and Price Limits. Your service agreement lists the supports and rates before anything starts, and invoices are itemised so you can see exactly what was delivered, when and for how long.

Self-managed

Full flexibility — you choose and pay providers directly.

Plan-managed

Your plan manager pays our invoices, no paperwork for you.

NDIA-managed

We work within registered provider requirements and price limits.

What to expect

From first call to first shift

A conversation, not a sales pitch

We ask about your goals, current supports, household and what hasn't worked before. If we're not the right fit, we'll say so.

A written support plan

Routines, preferences, health needs, risks, communication style and emergency contacts — documented so every worker arrives prepared.

Consistent, matched workers

A small team rather than whoever is free. You meet them first, and you can request a different match at any time.

Ongoing review

Regular check-ins, shift notes you can access, and written progress summaries ahead of your plan review.

Where we deliver support

We support participants across Melbourne's south-east suburbs — including Clyde, Berwick, Cranbourne, Narre Warren, Pakenham, Officer, Dandenong, Hampton Park and surrounding areas — in private homes, community venues, workplaces and education settings. If you're just outside our usual area, ask us anyway; we'll tell you honestly whether we can staff it reliably.

Ready to build supports around the life you want?

Talk with our team about your NDIS plan, your goals and how we can help. No waitlists for most services.